How do I cancel my subscription?

Cancel your subscription via our website by:

  1. Logging into kweliTV
  2. Select your username in the menu.
  3. Click "Billing Information"
  4. Select to cancel your subscription
  5. Confirm the changes

If you subscribed via a mobile or connected TV device, you will need to cancel within those apps. Links are below on directions for each device:

Cancel from Roku Payments: https://support.roku.com/article/208756478

Cancel from Apple Payments (iOS & Apple TV): https://support.apple.com/en-us/HT202039

Cancel from Amazon Pay: https://www.amazon.com/gp/help/customer/display.html?nodeId=GQBVD8QMLXXV5GLV

Cancel from Google Pay (Android devices): https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid

Cancel from Samsung Checkout: https://www.samsungcheckout.com/portal/support/cancellation.do

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